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Table Centerpiece

FAQ

  • Are there additional fees for complex designs or special materials?
    Some intricate designs or premium materials may incur additional fees, which will be clearly outlined in your quote.
  • What payment methods do you accept?
    We accept all major credit cards and other secure payment methods to make your experience seamless
  • How much does a custom sign cost?
    Pricing depends on size, material, and complexity. Contact us for a personalized quote tailored to your project.
  • Do you offer refunds or returns?
    Due to the customized nature of our products, we do not offer refunds or returns. All sales are final. Please review your digital proof carefully before approving production to ensure your satisfaction.
  • Do you offer any advice on how to care for and maintain the signs?
    Yes, we provide care instructions for all our products to help you maintain their beauty and longevity
  • Are your materials eco-friendly or sustainably sourced?
    We offer sustainable material options upon request and are committed to minimizing our environmental impact.
  • Can you include my logo or other branding elements in the design?
    Yes, we specialize in incorporating logos and branding elements to ensure your sign aligns perfectly with your business or event theme.
  • Do you offer font options for text customization?
    We provide a wide selection of font options to suit your style—whether you’re looking for modern, classic, or elegant typography.
  • What types of materials do you offer for your custom signs (e.g., wood, acrylic, leather)?
    We work with a variety of premium materials, including wood, acrylic, leather, and more. Simply let us know your preferences, and we’ll craft something exceptional.
  • Are there any design templates available, or do you create entirely custom designs?
    We offer both! Choose from our existing design templates or opt for a fully custom creation tailored to your unique vision.
  • Can I customize the size, color, and material of my sign?
    Absolutely! Most of our signs are fully customizable. You can choose the size, color, and material that best fits your vision and needs
  • How does the customization process work from start to finish?
    The process begins with a consultation to share your ideas, colors, logos, and other preferences. We’ll create a digital proof for your approval, and once finalized, we’ll produce your custom sign and deliver it to your door.
  • How long does it take to design and create a custom sign?
    Timelines vary depending on the complexity of your project, but most orders are completed within 3 weeks after final approval.
  • Do you provide a proof or mock-up before production begins?
    Yes! We send a detailed digital proof for your approval to ensure your design meets your expectations before we start production.
  • What is the average turnaround time for an order?
    Most orders are completed and shipped within 3 weeks. Timelines may vary based on the project and volume
  • Can I rush my order for faster delivery?
    Yes, we offer rush services for an additional fee, subject to availability. Please contact us to confirm if rush processing is possible for your order.
  • How do you package items to ensure they arrive undamaged?
    We use secure, high-quality packaging materials to protect your sign during transit and ensure it arrives in perfect condition.
  • Will my package arrive on time?
    We make every effort to ensure your order is delivered on time. However, we cannot be held responsible for delays or damages caused by shipping carriers once the package leaves our facility.
  • Do you ship nationwide or only within certain areas?
    We ship nationwide within the U.S. For international orders, please contact us to discuss options.
  • What are the shipping costs for larger signs or bulk orders?
    Shipping costs depend on the size, weight, and destination of your order. We’ll include all shipping details in your quote.
  • Can I pick up my order if I live nearby?
    Absolutely! Local pickup is available at our studio. Let us know if you’d like to arrange for pickup.
  • Can your signs include functional elements like QR codes or directional arrows?
    Absolutely! We can incorporate QR codes, directional elements, or any other functional design features to meet your needs.
  • Are your signs suitable for outdoor use?
    Yes! We offer materials and finishes specifically designed for durability in outdoor environments.
  • Do you offer signage for weddings, corporate events, or office spaces?
    Yes, we provide custom signage for all occasions, including weddings, corporate events, office branding, and more.
  • What if I’m unsure of the design I want? Can you help me decide?
    Of course! Our design team is here to guide you through the process and provide recommendations based on your vision.
  • Can I make changes to my order after it has been submitted?
    Changes can be made before production begins. Once production starts, modifications may not be possible, and pricing adjustments may apply. Please contact us promptly to request changes.
  • What is your policy if the product is damaged during shipping?
    If your product arrives damaged, please contact us within 24 hours. Provide proof of the damage and packaging via email, and we’ll work quickly to resolve the issue.
  • Do you offer installation tips or services for larger signs?
    Yes! We provide installation tips and can offer guidance to ensure your sign is displayed perfectly.
  • Are in-person branding workshops available for small business owners?
    In-person workshops are coming soon! Stay tuned for updates on our website or contact us for more information.
  • Do you provide any tutorials or guidance on how to brand effectively using custom signage?
    Yes, we offer online branding classes and workshops, including tips on using custom signage to elevate your brand.
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